Support Contract Consolidation
Managing the administration of your IT support contracts can be a full time job. How do you keep your arms around your inventory? HPT offers a flexible view of your IT assets by providing many different views of your inventory.
Your inventory can be provided to you in a single view, or segmented by business unit, product type, level of support, application, or location in datacenter. HPT delivers a customized approach to how you are invoiced and how you pay your IT support contracts.
HPT provides a dedicated support professional to manage your IT contracts. We provide flexible payment terms such as annual, quarterly or monthly billing and we provide significant discounts based on multi-year pre-pay commitments.
Benefits
- Consolidate all contracts into one coterminous agreement
- Lower cost as a result of multi-year agreements
- Locate equipment more easily within the data center
- Easy to read support agreements
- Higher accuracy between actual inventory and support contract billing
Deliverables
- Quarterly updates on additions/deletions of products
- Quarterly site assessments keeps inventory straight
- Extensive documentation including rack layouts, back-plane diagram
- Timely notification of renewal dates
- Contracts segmented in the way your business requires, for example: by business unit, by application, by level of support, and by product type.
- Dedicated HPT Contract Support Professional
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